Effective date: May 18, 2019
Our approach to your privacy boils down to us doing the right thing. You should never feel surprised about the information we know about you or when we contact you. Every interaction should be valuable to both you and us. Every interaction should be valuable to both you and us.
If you ever feel like we are not transparent with how we use, store or handle the information you provide to us please contact us immediately. If you also find displeasure when we contact you, please let us know. We value your peace of mind.
When it comes to being stewards of your information, we won’t use it without your permission, and will give you the upmost control over your information.
Why should you trust us?
You support us with your financial investment. We at Meethena believe the relationship we have with you helps us achieve our company vision. We value your decision to invest in our mission to help improve collaborative efforts, such as meetings.
If for any reason you don’t agree with this privacy policy, please do not use any of our Services for any reason. Our Services are defined as anything Meethena creates and owns.
Additional information on how we protect your privacy:
  • General collection and usage of information
  • Where your information is stored and protections
  • Cookies and how we use
  • Who has access to your data
  • How you can control your data

General collection and usage of information

When a Workspace Administrator adds Meethena to your chat platform (Slack), we collect information necessary for our services to function. Any information you willingly provide to us will also be collected.
Any of the information we collect from you may be used in one of the following ways: (a) Personalize your experience. (b) Better respond to your individual needs. (c) Operate and improve our Services (d) Improve customer service. (e) contact you.
Here is what we collect and why.
Please note, the information collected below is obtained from you or the chat platform you’re using Meethena with.
  • Names and URLs of chat platforms you use with Meethena
    • May be used to display names in the product, identify your platform for support, and associate information about your platform to itself.
  • Your name and/or display name
    • This is to help identify you in the product so we and other people in your workspace can find you.
  • Email address
    • We may use your email to contact you regarding your product usage. This includes things like billing, troubleshooting, cancellations, and welcoming you to the product. We strive to send the least email communications possible.
  • Information about meetings
    • We only store meeting information provided to Meethena as answers to the questions. We use this information to operate, maintain, and provide to you the features and functionality of our Service. We only store the message and timestamp.
If you have any questions about the information we collect from you please contact us at contact@meethena.com

How your information is store and protected

Security and storage

We use Heroku and Amazon Web Services as hosting providers in the United States to store and protect your information. They are up to date and setup with the latest security standards and undergo recurring security assessments to protect your information.
When you submit information via our service, your information is protected and encrypted both at rest and in transit though secure connections. We implement a variety of security measures to maintain the safety of your personal information. If your personal data is exposed to an unknown 3rd party, we will notify you within 72 hours of the incident being reported.
Meethena may transfer your data to countries you don’t live in. We offer European Union Model Clauses, known as Standard Contractual Clauses, to meet General Data Protection Regulation (GDPR) requirements for users who are citizens of the European Union. A copy of our data processing addendum, including Model Clauses, is available by contacting us.
If you have any questions about data security and storage, please contact us at contact@meethena.com

How long do we retain data about you?

As long as you are an active user, we will retain and use historical data about you and other users for an indefinite period of time to help improve our services, generate internal research reports as well as to provide you and others the ability to view historical information about personal usage of our services.

If you cancel your subscription, all the data related to you will be automatically removed after 7 days from the date your cancellation is processed.

If you want to speed up data removal, please contact us contact@meethena.com

Cookies and how we use them

Cookies are small files a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to aggregate data about site traffic and site interaction so that we can offer better services now and in the future. We may contract with third-party service providers to assist us in better understanding our site visitors and operate Meethena. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our services.
Here’s a few examples of how we use cookies:
  • We use cookies to see how people interact with the website and our app in chat platforms to compute product usage metrics and monitor inflows of new prospects.
  • We use cookies to help us contact people whose billing information is no longer valid.
  • Our customer support software has cookies that enable onsite support widgets and help us to better assist you.
You have the right to accept or reject our cookies. You can exercise that right by not using our Services and/or using your web browser to accept or refuse cookies. You can visit your web browser’s help menu to learn more about how to accept and reject cookies.
If you ever have questions or feedback about cookies we use, please let us know at contact@meethena.com

Who has access to your information

Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the services requested. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. An example is our payment processor. They use your email address and name to send you receipts for your payments.
We may also release your information when we believe releasing it is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses. An example of this would be creating an advertisement about how people who use Meethena on Slack save X hours per month on average. This is where you aggregate data to make it so the people behind it cannot be identified.

How you can control your data

You can request us to send, remove or modify any information about your account. You can export data by emailing us. To permanently remove your data, you must email us at contact@meethena.com and we will remove your data within 30 days of notice.


If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to our Service or agree to our Terms of Use and Privacy Policy. If you have provided personal information and no longer consent to its use or disclosure as outlined herein, please notify us at contact@meethena.com 

Data Protection Authority

Subject to applicable law, you have the right to (i) restrict Meethena’s use of your Personal Data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and would like to lodge a complaint, please contact your Data Protection Authority. You can find a list of European Data Protection Authorities by clicking here. (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)
Please contact us before lodging a complaint. We will do our best to meet your needs, adhere to applicable laws, our Terms of Use, and this Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us here: contact@meethena.com 


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